What? 1st session of the new COP (Community of Practice) Agile. Presentation what Nido can offer to the federal government and getting insight in customers’ experience

Who? Nido (featuring Kasper and Louis from Erasmus Hogeschool Brussels)

Client? Federal Government

Why? The innovation lab Nido can be framed into the Agile principles.

How? Stand to explain what Nido can offer to the federal government and getting insight in customers’experience by using the customer journey tool.

When? Q2 2019

Outcome? Insight into the experience of the participants of the COP Agile with lessons for the following initiatives. Making the innovation lab better known and capturing potential challengers and innovators with the government.